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Management

SCARF (Status, Certainty, Autonomy, Relatedness, Fairness)

Words I don’t like: “I would prefer not to.” – Bartleby Five words Bartleby used instead of quitting or arguing. He just stopped caring, with an eerie calm, a quiet refusal of a man who’d decided showing up wasn’t worth it anymore. Herman Melville wrote “Bartleby” in 1853, but I’ve sat with enough CEOs to know that every workplace today has one. Not always this extreme, just present. Not that you are doing anything wrong, you’re pulling every lever you know, and nothing moves, because it isn’t about burnout or bad culture fit. It’s a brain thing. Neuroscience calls it

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Diagram of the Situational Leadership® II Model. The main square graph plots Supportive Behavior (vertical axis, low to high) against Directive Behavior (horizontal axis, low to high). Four colored quadrants represent leadership styles.

How to Lead Smarter With Situational Leadership

Most managers make the same mistake. They choose one leadership style and apply it to everyone and everything. Some default to micromanaging with lots of direction and minimal support, others pride themselves on being “hands-off” and delegating everything to direct reports. The problem? Neither approach works across the board. Leadership isn’t one-size-fits-all. People need different kinds of leadership depending on the skill or goal they’re working on. Even your A Players (the ones you trust to run the show) can feel like beginners when they tackle something brand new. Today, I’m going to teach you about Situational Leadership, which is

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The Coaching Habit’s 7 Questions

The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever by Michael Bungay Stanier The Coaching Habit teaches you how to make coaching a regular, informal part of your day, so managers and their teams can work less hard and have more impact. 7 Essential Coaching Questions “What’s on your mind?” “And what else?” “What’s the real challenge here for you?” “What do you (really) want (from me)?” “How can I help?” “If you’re saying yes to this, what are you saying no to?” “What was most useful for you?” Additions to the questions “Out of

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