Training

Part 3 of 3 in our Informational Interviews series The follow-up is where a one-time conversation becomes a lasting relationship. A genuine thank-you, sent promptly, sets you apart from almost everyone else who asks for advice. Your Follow-Up Checklist Send a thank-you within a day. Mention one specific piece of advice that stuck with you, so they know you were listening. Consider a handwritten card. In an inbox-driven world, a note in the mail stands out. The video below shows you how. Act on their advice. If they suggested a book, a course, or a person to contact, do it.

Part 2 of 3 in our Informational Interviews series The quality of the conversation comes down to the quality of your preparation and your questions. Here's how to research the career beforehand and what to ask once you're in the room. Research Before You Ask Spend 15 to 30 minutes preparing. Read the person's LinkedIn profile, their company's website, and any recent news or articles they've written. Learn the basics of the role so you can skip questions you could have answered yourself and spend the conversation on what only they can tell you. 8 Questions to Ask How did

Part 1 of 3 in our Informational Interviews series Done well, an informational interview is one of the fastest ways to learn what a career is really like and to get on the radar of people who can help you. Here's what it is and how to approach it. What an Informational Interview Looks Like It's a conversation of about 20 to 30 minutes, by phone, video, or over coffee, with someone working in a role, company, or industry you're curious about. You lead the conversation with prepared questions, and they share their experience. You leave with insight, advice, and

Remote work can be isolating if you let it. A survey reported by Forbes found that seven in ten employees who work from home felt more isolated than they did in the office. The fix is intentional: build connection into your week, and design the environments around you to support good work. Watch: Three Videos on Remote Well-Being Watch: How to Be Happy Remotely Watch: The 9 Environments That Make Up Your Life Watch: Challenges With Remote Work Four Ways to Stay Connected and Healthy Schedule connection on purpose. Book virtual coffee chats with teammates, and keep a few minutes

Working from home means managing your own attention. Laundry, notifications, family members, and the refrigerator all compete for it, and no one is there to keep you on track. The good news: a few simple systems make remote focus much easier. Watch: Three Videos on Remote Productivity Watch: How to Succeed as a Remote Worker Watch: 11 Best Practices for Working Remotely Watch: Avoid Distractions Follow along with the How to Work Remotely slides. Six Ways to Protect Your Focus at Home Create a dedicated workspace. Even a small corner signals to your brain (and your household) that you're working.

When your team doesn't share a room, communication has to be deliberate. Your manager can't see you working, so they rely on what you tell them. The people who thrive remotely over-communicate, write clearly, make ownership explicit, and keep everyone informed without being asked. Watch: Six Videos on Remote Communication Watch: Over-Communicate Watch: Transparency Is Key Watch: Spoken vs. Written Communication Watch: Update Emails Watch: RACI: Responsible, Accountable, Consulted, Informed Watch: Hands, Eyes, and Nonverbal Body Language Five Habits of Great Remote Communicators Over-communicate. If you're unsure whether to share an update, share it. Silence makes a remote manager wonder

Daily habits compound into systems, and systems are how you win a whole year. In this two-part walkthrough, I share the system I use to set up each year for success. Watch: Creating Systemic Success to WIN the Year, Part 1 Watch: Creating Systemic Success to WIN the Year, Part 2 Use: The Creating Systemic Success to WIN the Year companion doc to follow along and build your own plan. Before You Watch: Three Questions to Answer You'll get more out of the videos if you come prepared. Take ten minutes to jot down answers to these questions: What went

How you start your morning sets the tone for the rest of your day. A good morning routine removes decisions, gives you an early win, and protects your best thinking time before the world starts making demands on you. These short videos cover two building blocks: waking up early and a simple coffee ritual. Watch: How to Wake Up Early Watch: How to Make Coffee Build a Morning Routine That Works for You There's no single perfect morning routine, but the best ones share a few elements: Wake up at a consistent time. A steady wake time, even on weekends,

Most habits run on a simple loop: a reminder (the cue that triggers the behavior), a routine (the behavior itself), and a reward (the benefit that makes your brain want to repeat it). Charles Duhigg popularized this loop in The Power of Habit, and James Clear expanded on it in Atomic Habits. Once you see the loop, you can change it. Change the cue or the reward, and the routine follows. Watch: Habits (follow along with the slides) Five Techniques That Make Habits Stick Start ridiculously small. James Clear's "two-minute rule" says a new habit should take less than two

People communicate far more than their words. Posture, facial expressions, gestures, and tone of voice all carry information, and often they reveal what someone feels before they say it. Learning to read body language makes you more perceptive in meetings, interviews, and negotiations. Learning to manage your own makes you more persuasive. Watch: A Former FBI Agent Explains How to Read Body Language Watch the full video before you read on. The sections below build on the ideas it introduces. A Common Myth About Nonverbal Communication You may have heard that 93 percent of communication is nonverbal. That figure comes