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Malloy Industries
From Burnout to Breakthrough — Case Study
Fractional Operations Executive Case Study

From Burnout to Breakthrough

  • Client: Malloy Industries
  • Industry: Fractional Executive Services
  • Duration: 34+ Months and Counting
Watch the full case study
The Transformation

BeforeDrowning in every hat

Mike was drowning in his own business, wearing every hat while trying to be a nurturing father and present husband. Despite helping other CEOs scale with fractional executives, he couldn’t apply his expertise to himself. Spring 2023 brought his breaking point: a mental breakdown from being stretched too thin across marketing, sales, operations, and family responsibilities.

Becoming Our Own ClientEating our own dogfood

Mike made the bold decision to “eat our own dogfood” and become one of Malloy Industries’ clients. He used the same fractional executive placement process he provided to others, scientifically matching with Tina Moriarty through the Kolbe A assessment. Where Mike scored high in ideas but low in follow-through, Tina showed the perfect complimentary strengths.

AfterFree to lead and live

Today, Mike leads a team of six who report to Tina, freeing him to focus on vision and family time. He takes genuine vacations without checking emails, travels for business development, and has built the operational foundation to confidently 10x the business. His “North Star” question now guides every decision: “Will saying yes to this create more time for me to spend with my wife and son before he starts kindergarten?”

Case Study Details

Results Generated

Sustainable leadership structure

Foundation to 10x business growth

Family-first operational model

In their own words

Case Study Breakdown

Chapter 01

“I was overwhelmed with work, stretched too thin trying to do all of the things, and had a borderline mental breakdown.”

After two years of single-handedly running Malloy Industries while raising his son, Mike faced unsustainable pressure. When temporary intern support ended, he realized retraining help every few months drained his energy and compromised family time. He needed a long-term operational partner.

“One of the biggest benefits of having Tina was the ability to be vulnerable when I was in a rough place mentally and not feeling alone.”— Mike Malloy
Chapter 02

“I knew I needed someone to be my hands and feet if I was the brain of the organization.”

Mike recognized his “high Quick Start” visionary style lacked follow-through. He turned to Ashley Berghoff’s Smooth Operator program, which matched him with Tina Moriarty. The Kolbe A assessment confirmed their compatibility: Tina’s methodical execution complemented Mike’s ideation strengths.

“What was important was finding a founder who allowed me to own his business from a responsibility standpoint.”— Tina Moriarty
Chapter 03

“My biggest fear was finances: Could I afford it? I had savings, but I needed cash flow as we grew.”

Mike engaged Ashley Berghoff’s matching service, leading to Tina. The Kolbe A results showed Tina’s strengths filled Mike’s weaknesses. For Tina, the energy match and alignment with Mike’s values outweighed initial rate concerns.

“The fit was immediate. We understood where each other needed to go.”— Tina Moriarty
Chapter 04

“80% done by somebody else is 100% frickin’ awesome.”

Mike used an “ABC circle analysis” to delegate tasks (A = irritating, B = neutral, C = fascinating). Tina proactively asked, “What else can I help with?” extracting tasks Mike didn’t realize he could release. By Thanksgiving, she ran operations. During a 2024 crisis (lost client + wife’s retirement), their partnership turned stress into a “we conversation,” not a solo struggle.

“In my first startup, I burned out alone. Here, Tina was my wingman.”— Mike Malloy
Chapter 05

“Our first big win was building the Malloy Industries operating system in Notion—a manual where SOPs reside.”

Key milestones emerged that validated their partnership: creating the Notion-based operating system established a centralized SOP hub and company manual, while Tina independently leading a SWOT analysis demonstrated earned trust and revealed critical blind spots. The implementation of their 50-question Operational Maturity Assessment, completed every two months, showcased iterative growth through rising scores across previously weak areas. Ultimately, both taking uninterrupted vacations without business collapse proved their model’s sustainability and alignment with core values.

“We built this business around taking time off for our families.”— Tina Moriarty
Chapter 06

“My North Star: Will saying ‘yes’ create more time with my son before kindergarten?”

Mike now leads a team of 6 reporting to Tina. He travels for business development, takes email-free vacations, and focuses on sales/growth. Tina treats the business as her own, even sending Max monthly activity boxes. Mike is “pumped to 10x the business” with scaffolding in place.

“I mention something to Tina on Slack—it just gets done. I’m never worried.”— Mike Malloy
Chapter 07

“If you’re a visionary CEO who sucks at operations, remember: The fortune’s in the follow up.”

Mike’s hard-won advice for overwhelmed founders centers on finding an operational partner who thrives on SOPs—someone to handle the critical follow-through he lacked. He emphasizes using structured tools like SWOT analyses and Operational Maturity Assessments, but most importantly embracing the mindset that “80% done by someone else is 100% frickin’ awesome”—the key to scaling without burning out.

“You need someone like Tina who dots the I’s so you can scale.”— Mike Malloy
Chapter 08

“Find a partner who loves the details while you focus on the big picture.”

Mike realized the importance of delegating operational tasks. As a visionary, he needed someone like Tina who could manage the day-to-day while he focused on scaling the business. This partnership freed Mike to concentrate on high-level strategy and growth, knowing that Tina had the business running smoothly behind the scenes.

“Having Tina on my team means I can step back and trust the business is in good hands.”— Mike Malloy
Chapter 09

“I’m pumped to 10x this business—thanks to Tina and the team.”

Mike’s excitement about growing Malloy Industries stems from knowing he now has the right team and systems in place. With Tina running operations, Mike can focus on sales and business development, confident the business is growing smoothly. The momentum they’ve built is aligned with Mike’s goal of scaling without sacrificing family time.

“We’re no longer struggling to keep things afloat. Tina and the team are making it happen.”— Mike Malloy
Frequently Asked Questions

Got Questions? We've Got Answers.

The most common questions growth-stage CEOs and Founders ask before working with Malloy Industries.

I'm the bottleneck. Everything runs through me. How does a fractional get things off my plate?

A fractional executive owns a function end to end, turning what lives in your head into systems your team can run, so you stop being the single point of failure.

  • They take what lives in your head and turn it into systems your team can run.
  • They train the team to own it.
  • They report back so you keep visibility without doing the work yourself.

The goal is to remove you as the single point of failure in the part of the business that is eating your time, so you get back to the work only you can do.

I've been burned before. Why should I trust you?

We have 150+ clients who trust us with their businesses, and we're happy to connect you directly with CEOs we've helped. Just book a discovery call and ask.

If you've hired a consultant who delivered a beautiful deck and disappeared, or a "fractional CMO" who talked a big game and produced nothing, your guard should be up.

  • My name is on the door: I'm Mike Malloy, the CEO. The buck stops with me. If something isn't working, you talk directly to me, and I make it right.
  • We prove our value first: Throughout our process, especially Express Match™, we introduce you to candidates and provide strategic recommendations before you invest a dollar.
  • Lifetime Second Match Free Guarantee™: For as long as you're an active client, if your fractional executive isn't the right fit, we find a better one at no additional fee.
  • We never disappear: Weekly TPS Reports™, monthly check-ins, and quarterly Strategic Business Reviews with me.
Our sales are unpredictable and we have no repeatable process. Can a fractional build that?

Yes, a fractional sales executive builds the pipeline, the process, the playbook, the cadence, and the coaching, so your team can close without you in every deal.

A fractional sales executive can help you if you have:

  • No defined pipeline: Deals live in inboxes and memory, not stages.
  • No consistent process: Every deal is run differently.
  • Haphazard outreach: Materials and messaging that are haphazard.
  • CEO-dependent deals: Opportunities hover for months by CEO bottleneck.
I'm not even sure what role I need to fill first. Can you help me figure that out?

Yes, the free Scalability Audit pinpoints where the gaps are, how severe they are, and what to fix first.

You will know:

  • The role you need to fill first.
  • The scope of work that role will own.
  • The working-style fits your team needs.
  • Your Prioritized Action Plan for the next 12 months.
When does hiring a fractional executive make more sense than hiring full-time?

A fractional executive makes more sense when you need the expertise now, but not 40 hours a week and not as a $300k+ bet on one person.

  • Immediate coverage: A key team member quit and you need someone now.
  • Stuck in the weeds: You're wearing too many hats.
  • Raising capital: You need to look investor-ready fast.
  • Underperforming department: A function needs an expert turnaround.
  • Budget reality: You can't afford a full-time executive but need the expertise.

Most growth-stage companies aren't ready for a full C-suite. Paying $300k+ to one person is a huge bet you're not ready for yet.

Fractional is the bridge that gets you enterprise-level leadership without enterprise-level risk.

How much do fractional executives cost per month, and how does that compare to a full-time hire?

Most fractional executives run between 4k and 15k per month, depending on seniority, scope, and how much of their time you need. That is the blended monthly investment, and it is the number you plan around.

  • Full-time executive: 150k to 300k in salary, plus 25k to 60k in overhead, plus 30k to 90k in recruiter fees. 205k to 450k total, with no guarantee and 17 weeks to hire on average.
  • Fractional engagement: Your monthly investment plus a flat 4.5k one-time success fee, backed by our Lifetime Second Match Free Guarantee. Live in as fast as two weeks, and you can increase, decrease, or cancel anytime.
We're only a $2M company. Are we too small for this?

No, at your stage you probably already have a CEO bottleneck, and the problem is far cheaper to fix now than after it compounds.

the sweet spot is usually above 3 million, but the decision sums up to:

  • Your margins: Whether the investment pencils out for your business.
  • The time you need: How much of an executive's week your constraint requires.
Will my team respect and follow someone who's only here part-time?

Yes, we design the onboarding and introduction process to set your fractional executive up for credibility from day one.

In our experience, teams respect competence, clarity, and follow-through, and they will be relieved. They've been waiting for someone to bring structure, accountability, and expertise to a function that's been held together with duct tape.

What happens if the fractional executive isn't the right fit?

We activate the Lifetime Second Match Free Guarantee™. Our Client Service team and CEO step in first to understand what's not working, because sometimes the issue is fixable through coaching or a scope adjustment.

If a replacement is the right call:

  • New match: We replace your fractional executive from our network of 750+ at no additional matchmaking cost.
  • Interim coverage: Provided if needed.
  • Timeline: A replacement is typically ready within 1–4 weeks.
What does the process look like from the first call to having someone start?

The process is three steps, everything up to the match is free, and a fractional executive can be working in your business in as fast as two weeks.

  • Day 1: Scalability Audit. 30 minutes. Free. Tell us what's slowing your growth, with no prep and no pressure. We pinpoint the biggest constraint holding your growth back and show you how fractional leadership can fix it. You decide whether you want to see a draft Statement of Work.
  • Day 3 to 7: SOW Alignment Meeting. 30 minutes. Free. We review your draft Statement of Work live on screen, adding, cutting, and adjusting in real time to fit your needs. You walk away with a clear scope, timeline, and investment range, and you keep the SOW to review with your team before anything is signed.
  • Day 7 to 14: Interview 2 Vetted Fractional Executives. 2 hours. Free. You meet operators one and two before you commit to anything, with no obligation to hire either one. Your Client Service Manager facilitates, so it's your interview to run while she keeps the conversation on track. You debrief with her right after and either schedule the kickoff or ask to see who's behind door number three, on a 4k to 15k per month engagement with a flat 4.5k one-time success fee.

Still have a question? Read all FAQs or talk to the team.