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Malloy Industries
The 10X Convoke Story — Case Study
Fractional Marketing Executive Case Study

The 10X Convoke Story

  • Client: Convoke
  • Industry: B2B SaaS FinTech
  • Duration: 15+ Months and Counting
Watch the full case study
The Transformation

BeforeWearing too many hats

The leadership team was wearing too many hats, and marketing kept falling through the cracks. The company knew they needed to increase their top of funnel leads. They had built the perfect solution, but potential clients didn’t even know they existed…

Working with Malloy IndustriesFocus beats brute force

Initially skeptical that a fractional executive could deliver meaningful impact. Quickly, Malloy Industries proved that concentrated attention from a marketing expert was 10X more effective than scattered full-time efforts. Malloy’s collaborative style made team integration seamless.

AfterA business transformed

Marketing consistently generates brand awareness, sales conversations have dramatically improved, and senior leadership now has critical bandwidth to expand their product suite and grow their addressable market. The transformation has revolutionized the business.

Case Study Details

Results Generated

10X Marketing Output
2.9M+ LinkedIn Impressions
22% Follower Growth on LinkedIn
In their own words

Case Study Breakdown

Chapter 01

“We were the perfect solution, but potential clients didn't even know we existed…”

In a specialized industry with limited competition, repeatedly being overlooked for ideal opportunities became a critical wake-up call. Convoke needed strategic marketing leadership to ensure they would never miss out again.

“We really needed to have more of a vocal presence, create more case studies, create more press releases, do more with our website, do more through social channels. But all that just wasn’t going to happen with the team that we had. We needed a leader to come in to do that for us.”
Chapter 02

“We just simply didn't have the resources for it. We couldn't brute force our way through it.”

Initially, the team tried to tackle marketing challenges internally, relying on brute force and working more hours which led to feeling burnt out. Their efforts proved unsustainable, revealing they lacked the dedicated resources and specialized expertise necessary for real success.

“The reality was we just needed somebody who was experienced and skilled in this area, and when they woke up, it was what the first thing they were thinking about.”
Chapter 03

“We needed someone who could do it all—lead, organize, and influence. I wasn't sure we could find it all in one person…until we did.”

The challenge appeared daunting: find a strategic planner, exceptional marketer, communicator, and someone who could galvanize a team. When they met Hilary Sutton from Malloy Industries, her expertise and immediate connection turned their uncertainty into confidence, marking a pivotal moment for their business.

“It really came out of just that initial meeting… I felt like she had a great background and skill set and the ability to organize, lead, and influence us in marketing.”
Chapter 04

“Limited time forced us to focus on what truly moves the needle, and that turned out to be our greatest advantage.”

Initially, there were concerns: Could a fractional executive truly grasp their business context deeply enough to lead marketing effectively? What began as skepticism quickly transformed into clarity, demonstrating that strategic impact comes from smart choices, not endless hours. Constraints became clarity, and strategic decisions outperformed scattered efforts.

“The biggest question was whether they’d have enough context. But it turned out focused expertise beats scattered attention every time.”
Chapter 05

“You get used to the pain after a while… until you realize how much better things could be.”

Overcoming initial skepticism and ongoing challenges led to the ultimate breakthroughs: customers publicly praising their partnership and meetings consistently opening with acknowledgment of their innovative marketing initiatives. These milestones were clear indicators of significant market awareness and success.

“I’m spending less time on marketing yet achieving 10x the output. It’s freed me up for other areas crucial to our growth.”
Chapter 06

“It's like night and day. I'm spending less time on marketing, and we are creating and producing 10X what we were before.”

Life looks dramatically different today. With a fractional marketing executive in place, the leadership team now dedicates vital hours previously spent on marketing toward sales growth and product innovation. The business is now marketing effectively, and it’s strategically moving toward becoming an industry leader.

“New customers are the lifeblood of our business, and now I have the time to dedicate fully to sales and product development—areas that drive sustainable growth.”
Chapter 07

“It’s definitely much easier to go down the fractional executive path. You can try something out if you think there's benefits, but you're not sure.”

Traditional hiring often means rigidity and sunk costs. Convoke chose agility: a fractional executive model allowed them to pilot expertise, adapt strategies, and scale efforts without the overhead of a full-time hire. The simplicity of onboarding and the freedom to iterate became key advantages—proving that temporary partnerships could yield lasting momentum.

“It’s hard to hire someone full-time. That’s higher cost to bring on an employee. This is more flexible. It’s easy to try it out and test it. And if it doesn’t work, that’s okay. Much easier to onboard, simpler process.”
Chapter 08

“My advice would be to not wait too long or overthink it…”

Engaging a fractional executive can be framed as an experiment—a low-risk, high-reward step to address pain points without overcommitting. It’s so much easier to try working with a fractional executive than to invest all the time and energy into sourcing, vetting, interviewing, hiring, onboarding, and training a new full-time executive.

“You kinda get used to the pain after a while… until you realize how much better things could be. If you know there’s a challenge and a pain point, why not try a fractional executive?”
Frequently Asked Questions

Got Questions? We've Got Answers.

The most common questions growth-stage CEOs and Founders ask before working with Malloy Industries.

I'm the bottleneck. Everything runs through me. How does a fractional get things off my plate?

A fractional executive owns a function end to end, turning what lives in your head into systems your team can run, so you stop being the single point of failure.

  • They take what lives in your head and turn it into systems your team can run.
  • They train the team to own it.
  • They report back so you keep visibility without doing the work yourself.

The goal is to remove you as the single point of failure in the part of the business that is eating your time, so you get back to the work only you can do.

I've been burned before. Why should I trust you?

We have 150+ clients who trust us with their businesses, and we're happy to connect you directly with CEOs we've helped. Just book a discovery call and ask.

If you've hired a consultant who delivered a beautiful deck and disappeared, or a "fractional CMO" who talked a big game and produced nothing, your guard should be up.

  • My name is on the door: I'm Mike Malloy, the CEO. The buck stops with me. If something isn't working, you talk directly to me, and I make it right.
  • We prove our value first: Throughout our process, especially Express Match™, we introduce you to candidates and provide strategic recommendations before you invest a dollar.
  • Lifetime Second Match Free Guarantee™: For as long as you're an active client, if your fractional executive isn't the right fit, we find a better one at no additional fee.
  • We never disappear: Weekly TPS Reports™, monthly check-ins, and quarterly Strategic Business Reviews with me.
Our sales are unpredictable and we have no repeatable process. Can a fractional build that?

Yes, a fractional sales executive builds the pipeline, the process, the playbook, the cadence, and the coaching, so your team can close without you in every deal.

A fractional sales executive can help you if you have:

  • No defined pipeline: Deals live in inboxes and memory, not stages.
  • No consistent process: Every deal is run differently.
  • Haphazard outreach: Materials and messaging that are haphazard.
  • CEO-dependent deals: Opportunities hover for months by CEO bottleneck.
I'm not even sure what role I need to fill first. Can you help me figure that out?

Yes, the free Scalability Audit pinpoints where the gaps are, how severe they are, and what to fix first.

You will know:

  • The role you need to fill first.
  • The scope of work that role will own.
  • The working-style fits your team needs.
  • Your Prioritized Action Plan for the next 12 months.
When does hiring a fractional executive make more sense than hiring full-time?

A fractional executive makes more sense when you need the expertise now, but not 40 hours a week and not as a $300k+ bet on one person.

  • Immediate coverage: A key team member quit and you need someone now.
  • Stuck in the weeds: You're wearing too many hats.
  • Raising capital: You need to look investor-ready fast.
  • Underperforming department: A function needs an expert turnaround.
  • Budget reality: You can't afford a full-time executive but need the expertise.

Most growth-stage companies aren't ready for a full C-suite. Paying $300k+ to one person is a huge bet you're not ready for yet.

Fractional is the bridge that gets you enterprise-level leadership without enterprise-level risk.

How much do fractional executives cost per month, and how does that compare to a full-time hire?

Most fractional executives run between 4k and 15k per month, depending on seniority, scope, and how much of their time you need. That is the blended monthly investment, and it is the number you plan around.

  • Full-time executive: 150k to 300k in salary, plus 25k to 60k in overhead, plus 30k to 90k in recruiter fees. 205k to 450k total, with no guarantee and 17 weeks to hire on average.
  • Fractional engagement: Your monthly investment plus a flat 4.5k one-time success fee, backed by our Lifetime Second Match Free Guarantee. Live in as fast as two weeks, and you can increase, decrease, or cancel anytime.
We're only a $2M company. Are we too small for this?

No, at your stage you probably already have a CEO bottleneck, and the problem is far cheaper to fix now than after it compounds.

the sweet spot is usually above 3 million, but the decision sums up to:

  • Your margins: Whether the investment pencils out for your business.
  • The time you need: How much of an executive's week your constraint requires.
Will my team respect and follow someone who's only here part-time?

Yes, we design the onboarding and introduction process to set your fractional executive up for credibility from day one.

In our experience, teams respect competence, clarity, and follow-through, and they will be relieved. They've been waiting for someone to bring structure, accountability, and expertise to a function that's been held together with duct tape.

What happens if the fractional executive isn't the right fit?

We activate the Lifetime Second Match Free Guarantee™. Our Client Service team and CEO step in first to understand what's not working, because sometimes the issue is fixable through coaching or a scope adjustment.

If a replacement is the right call:

  • New match: We replace your fractional executive from our network of 750+ at no additional matchmaking cost.
  • Interim coverage: Provided if needed.
  • Timeline: A replacement is typically ready within 1–4 weeks.
What does the process look like from the first call to having someone start?

The process is three steps, everything up to the match is free, and a fractional executive can be working in your business in as fast as two weeks.

  • Day 1: Scalability Audit. 30 minutes. Free. Tell us what's slowing your growth, with no prep and no pressure. We pinpoint the biggest constraint holding your growth back and show you how fractional leadership can fix it. You decide whether you want to see a draft Statement of Work.
  • Day 3 to 7: SOW Alignment Meeting. 30 minutes. Free. We review your draft Statement of Work live on screen, adding, cutting, and adjusting in real time to fit your needs. You walk away with a clear scope, timeline, and investment range, and you keep the SOW to review with your team before anything is signed.
  • Day 7 to 14: Interview 2 Vetted Fractional Executives. 2 hours. Free. You meet operators one and two before you commit to anything, with no obligation to hire either one. Your Client Service Manager facilitates, so it's your interview to run while she keeps the conversation on track. You debrief with her right after and either schedule the kickoff or ask to see who's behind door number three, on a 4k to 15k per month engagement with a flat 4.5k one-time success fee.

Still have a question? Read all FAQs or talk to the team.